General Information

The owner of this website, DIEGO RUIZ-LABOURDETTE GARAU, is owned by DIEGO RUIZ-LABOURDETTE GARAU, DNI 50859059X and whose contact details are:

· Dirección de Facturación: C/Alcalá 78, 28009 Madrid

· Contact Phone Number: +34 637 249 242

· E-mail addres: info@reservasprivadas.es

– This document, along with others mentioned in it, regulates the conditions of use of the Web Site (www.reservaprivada.es) and the purchase or acquisition of products and/or services on it.

The activity developed through the Web site includes biodiversity conservation and ecosystem management. biodiversity conservation and ecosystem management.

Before accessing, browsing and/or using the Website, the User must have read the Legal Notice, the General Conditions of Use, the cookies policy and the privacy and data protection policy. By using the Web Site or making purchases or requests, the User accepts these Conditions and all the documents mentioned above. If you do not agree, you must not use the Website.

These Conditions may be modified. The User is responsible for reviewing them periodically, as those in effect at the time of purchase or request will be applied.

For questions about the Conditions, the User can contact the owner using the contact details mentioned above or through the mentioned above or through the contact form on the Website.

2. The User

The access, navigation and use of the Website confers the condition of user (hereinafter, “User” or “Users”) and implies the acceptance of all the Conditions from the beginning of the navigation, as well as its updates according to the applicable regulations.

The User agrees to:

– Use the Web Site only for valid inquiries and purchases.

– Do not make fraudulent purchases. If misuse is suspected, the purchase may be cancelled and the relevant authorities will be informed.

– Provide accurate and up-to-date contact information, such as e-mail address and mailing address.

The User declares to be over 18 years of age and to have legal capacity to contract through the Website.

The Web Site is primarily directed to Users in Spain. DIEGO RUIZ-LABOURDETTE GARAU does not guarantee the compliance with the laws of other countries or the countries nor the availability of shipments or services outside Spain.

The purchase contract may be concluded in the languages available on the Web Site.

3. Purchase or Acquisition Process

Users can shop on the Web Site by following the established online procedure. They must select products and add them to the shopping cart, and finally, confirm the order. During the process, the necessary data will be requested and verified, with the possibility of modification before payment.

The User will receive an email confirming that DIEGO RUIZ-LABOURDETTE GARAU has received the order. Subsequently, a shipping confirmation will be sent.

The User consents to the generation of electronic invoices, although he/she may request a paper copy if he/she wishes.

The User acknowledges and accepts the particular conditions of sale for the products or services products or services described on their respective page of the Website.

Transactions could be archived by DIEGO RUIZ-LABOURDETTE GARAU as evidence, respecting security conditions and data protection regulations, such as Regulation (EU) 2016/679 and Organic Law 3/2018.

4. Availability

All orders received through the Web Site are subject to the availability of the products and/or that no force majeure products and/or that no circumstance of force majeure affects the supply. In the event of difficulties in the supply, DIEGO RUIZ-LABOURDETTE GARAU undertakes to contact the User and reimburse any amount paid.

5. Pricing and Payment

The prices on the Website are final, in Euros (€) and include taxes. No additional costs will be added automatically; only those selected and accepted by the User.

Payment will be made by banktransfer. The bank details required for payment will be provided when confirming the service request. will be provided when confirming the service request.

6. Delivery

Since our activity is based on personalizedadvice, no physical delivery of products is made. Once we confirm your request, we will contact you to coordinate the details of the service.

If DIEGO RUIZ-LABOURDETTE GARAU cannot meet the delivery date, it will inform the User, who will be able to choose a new date or cancel the order with full refund.

7. Technical Means to Correct Errors

The User can correct errors in the introduction of data by contacting DIEGO RUIZ-LABOURDETTE GARAU through the means provided in the Website or in your personal space before finalizing the purchase.

8. Returns

The User has the right to cancel his request for advice within 30 calendar days of the within 30 calendar days from the confirmation of the service, free of charge.

If the service has already been started or partially rendered, the part of the work performed shall be evaluated to determine the corresponding amount.9. Waiver of Liability

DIEGO RUIZ-LABOURDETTE GARAU shall not be liable for any loss not attributable to its own breach, business losses or any indirect loss not reasonably foreseeable at the time of the contract.

DIEGO RUIZ-LABOURDETTE GARAU shall not be liable for technical failures, access problems, or misuse of the products by the User.

10. Written Communications and Notifications

The User accepts that communications will be electronic. DIEGO RUIZ-LABOURDETTE GARAU may contact the User by e-mail or at the postal address provided.

11. Disclaimer

The lack of exercise of a right by DIEGO RUIZ-LABOURDETTE GARAU shall not imply any waiver thereof.

12. Nullity

If any of the conditions are declared null and void, the rest will remain in force.

13. Complete Agreement

These Terms and Conditions, together with other referenced documents, constitute the entire agreement between DIEGO RUIZ-LABOURDETTE GARAU and the User, constitute the entire agreement between DIEGO RUIZ-LABOURDETTE GARAU and the User.

14. Data Protection

The User ‘s personal information will be treated in accordance with the Privacy Policy of DIEGO RUIZ-LABOURDETTE GARAU.

15. Applicable Law and Jurisdiction

The terms of use and purchase contracts are governed by Spanish law. Disputes will be resolved in the Spanish courts.

16. Complaints and Claims

The User can send his complaints through the contact details of DIEGO RUIZ-LABOURDETTE GARAU. Also, DIEGO RUIZ-LABOURDETTE GARAU has official complaint forms available and the User may use the online dispute resolution platform: https://ec.europa.eu/consumers/odr/.